Cart
cload

Coupon Code: LIVE3 Copy Code

Authorized Dealers | BBQ Experts

Got a Question? Call Us

1-(912)-209-4951

Mon-Fri 9am-5:30pm EST

Primo Large Round Ceramic Kamado Grill - PGCRH

Your Price:
$749.00

Grill Options

Add to wishlist
Checkout Secure

Great reasons to buy from us:

  • Image of

    30 Day Money Back Guarantee

  • Image of

    100% Satisfaction Guaranteed

  • Image of

    Easy Returns

  • Image of

    Fast Free Shipping

  • Image of

    Best Price Online

Primo's raditional 18.5" round Kamado style grill. Features an ergonomic handle, Cradle Stand, FDA approved food safe Side Tables, Ash Tool, and Grate Lifter. Kamado grill also available separately.

Primo All-In-One Kamado Quick Start Guide

Manual/Warranty

Primo All-In-One Kamado Owners Manual

Empire Comfort Systems, Inc. (ECS) warrants to the original purchaser of this Primo Ceramic Grill that it is free of defects in material and workmanship at the date of purchase for the following periods:

Primo Ceramic Charcoal Grills

Limited Lifetime Warranty Backed by a Twenty (20) year guarantee on all ceramic parts.

Five (5) years on all metal parts (excluding cast-iron parts).

One (1) year on all cast-iron parts.

Thirty (30) days on thermometers and felt gaskets.

Purchaser shall fully complete the Warranty Claim Form including a photo attachment clearly showing the defective part on the Primo website (www.PrimoGrill.com).

ECS makes every effort to use metal materials that are resistant to rust. Metal surfaces can be compromised by the elements, excessive moisture, salt, scratches and chemicals. This warranty does not cover rust, fading, surface blemishes and oxidation unless it causes the failure of the component and inhibits the use of the grill. Primo shall replace parts found defective as provided above with equivalent parts and shall ship such parts at the Purchaser‘s expense to the Purchaser‘s designated shipping address. The existing component must be properly disposed of upon receipt of the replacement warranty part. Failure to do so, or to provide or sell the existing component to a third party will void the warrantee's coverage for future warranty claims. THIS LIMITED WARRANTY SHALL NOT COVER THE FOLLOWING: Any damage, failure, or operating difficulties caused by accident, abuse, misuse, alteration, misapplication, vandalism, improper installation or improper maintenance; cracks or chips in the exterior glazing after delivery to an authorized Primo dealer or distributor; damage or failure caused by tampering with or altering the original Primo design, except when directed or authorized by ECS; damage or failure caused by Purchaser‘s failure to follow federal, national, state, city or county building and fire codes.


Features

  • Cast Iron top vent, stainless draft door and thermometer allow you to control and maintain consistent temperatures
  • Made of premium grade ceramic that offers superior heat, moisture and flavor retention
  • Primo offers the highest sitting lid available allowing you to cook whole chickens and turkeys vertically
  • All-in-one grill includes cradle, grid lifter, ash tool and side shelves for a complete grilling package
This item ships to
Delivery Estimated between and . Will usually ship within 24-72 business hours (ONLY IF IN STOCK).
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened. Custom ordered products cannot be returned or refunded.

Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.

Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).

Some items may additionally be subject to a restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return. Returns must be accompanied with an RMA number. Please contact us in order to have one generated.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost to you. Refunds will be issued to the original credit card that you use when placing your order. It is the customers' responsibility to confirm the product will comply with their state, county or city codes.
Once your order is placed, you will receive a confirmation email and unique order number. Inside your confirmation email will be a private link to your order page which will display shipping address, billing address, and items purchased. Items typically ship 24 to 72 hours during business days. Upon shipping, you will receive an e-mail with the tracking number and the carrier with which it was shipped, along with specific delivery instructions.

Tracking information will also be available on your order page. Please note large items ship freight and will require a delivery appointment before the item is dropped off. If you are having trouble tracking your order or have not received a tracking number within 3 business days, please give us a call at 1-(912)-209-4951 or email us at support@jaywide.com
Please visit the text link below to track your JwGrills shipment.

 

Click Here For Shipment Tracking

If an order is placed on a product that is listed as back-ordered (or is advised), our protocol is to charge the customer's credit card or Paypal account. In order to have more control over this unfortunate fulfillment delay, we must process your payment when your order is placed to prevent:

    1. Undesired delays in receipt of your product by you until proper information can be provided by you to us because of unintentional change of payment information.
    2. Intentional attempts at fraudulent receipt of products by way of purposely providing false payment information.
    3. Collecting and handling of your sensitive financial information through a delayed date of order fulfillment and shipment. Our strict internal controls are in place to limit impressions or realities of fraud, and we make every effort to not, at any point, be in possession of your sensitive financial information.   

Therefore we do this to avoid costly and frustrating postponements, cancellations, rerouting, and in some cases unfortunate fraudulent receipt of shipments. This usually happens due to intentional or unintentionally submitted false payment information. Therefore, this back-order protocol has been put in place to limit unnecessary and excessive costs of doing business, which allows us to keep our prices lower for you, our customer. Thank you for your patience and understanding with any back-order you may place with us.

While Waiting...

If you placed a back-order and you did not intend to do so, you may do the following:

    1. Review other comparable products on our site for purchase in place of your current order. If you would like to modify your order, please place a new order and contact us immediately after so we can refund your original order.
    2. If your your order has not already shipped, we can cancel and refund your order in full after a brief period of confirming the order cancellation with the manufacturer. You can e-mail us at sales@jaywide.com with your cancellation request. You may also request inventory availability so a new order can be placed when the item becomes available.
  • Please wait a minimum of four (4) business days for your credit card company to post the credit. 

Please note, that unless we are advised by you in a written email reply indicating either of the above two options prior to shipment, we will assume that you want to keep your present order in place until the product is available to ship (requiring no post-order response from you). We will continue to diligently work on your behalf with the manufacturer to fulfill your order as soon as possible and advise on freight and tracking information when it is made available to us.

Lastly, all ETA's are subject to change. JwGrills does not and cannot control any timeline regarding orders due to us solely being an Authorized Dealer of each of the brands we sell, not the brand/manufacturer of the products ourselves.

Description

Primo's raditional 18.5" round Kamado style grill. Features an ergonomic handle, Cradle Stand, FDA approved food safe Side Tables, Ash Tool, and Grate Lifter. Kamado grill also available separately.

Primo All-In-One Kamado Quick Start Guide

Manual/Warranty

Primo All-In-One Kamado Owners Manual

Empire Comfort Systems, Inc. (ECS) warrants to the original purchaser of this Primo Ceramic Grill that it is free of defects in material and workmanship at the date of purchase for the following periods:

Primo Ceramic Charcoal Grills

Limited Lifetime Warranty Backed by a Twenty (20) year guarantee on all ceramic parts.

Five (5) years on all metal parts (excluding cast-iron parts).

One (1) year on all cast-iron parts.

Thirty (30) days on thermometers and felt gaskets.

Purchaser shall fully complete the Warranty Claim Form including a photo attachment clearly showing the defective part on the Primo website (www.PrimoGrill.com).

ECS makes every effort to use metal materials that are resistant to rust. Metal surfaces can be compromised by the elements, excessive moisture, salt, scratches and chemicals. This warranty does not cover rust, fading, surface blemishes and oxidation unless it causes the failure of the component and inhibits the use of the grill. Primo shall replace parts found defective as provided above with equivalent parts and shall ship such parts at the Purchaser‘s expense to the Purchaser‘s designated shipping address. The existing component must be properly disposed of upon receipt of the replacement warranty part. Failure to do so, or to provide or sell the existing component to a third party will void the warrantee's coverage for future warranty claims. THIS LIMITED WARRANTY SHALL NOT COVER THE FOLLOWING: Any damage, failure, or operating difficulties caused by accident, abuse, misuse, alteration, misapplication, vandalism, improper installation or improper maintenance; cracks or chips in the exterior glazing after delivery to an authorized Primo dealer or distributor; damage or failure caused by tampering with or altering the original Primo design, except when directed or authorized by ECS; damage or failure caused by Purchaser‘s failure to follow federal, national, state, city or county building and fire codes.


Features

  • Cast Iron top vent, stainless draft door and thermometer allow you to control and maintain consistent temperatures
  • Made of premium grade ceramic that offers superior heat, moisture and flavor retention
  • Primo offers the highest sitting lid available allowing you to cook whole chickens and turkeys vertically
  • All-in-one grill includes cradle, grid lifter, ash tool and side shelves for a complete grilling package

Delivery & Inspection

This item ships to
Delivery Estimated between and . Will usually ship within 24-72 business hours (ONLY IF IN STOCK).

Returns

Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened. Custom ordered products cannot be returned or refunded.

Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.

Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).

Some items may additionally be subject to a restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return. Returns must be accompanied with an RMA number. Please contact us in order to have one generated.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost to you. Refunds will be issued to the original credit card that you use when placing your order. It is the customers' responsibility to confirm the product will comply with their state, county or city codes.

Order Tracking

Once your order is placed, you will receive a confirmation email and unique order number. Inside your confirmation email will be a private link to your order page which will display shipping address, billing address, and items purchased. Items typically ship 24 to 72 hours during business days. Upon shipping, you will receive an e-mail with the tracking number and the carrier with which it was shipped, along with specific delivery instructions.

Tracking information will also be available on your order page. Please note large items ship freight and will require a delivery appointment before the item is dropped off. If you are having trouble tracking your order or have not received a tracking number within 3 business days, please give us a call at 1-(912)-209-4951 or email us at support@jaywide.com

Shipment Tracking Dashboard

Please visit the text link below to track your JwGrills shipment.

 

Click Here For Shipment Tracking

Backorder Policy

If an order is placed on a product that is listed as back-ordered (or is advised), our protocol is to charge the customer's credit card or Paypal account. In order to have more control over this unfortunate fulfillment delay, we must process your payment when your order is placed to prevent:

    1. Undesired delays in receipt of your product by you until proper information can be provided by you to us because of unintentional change of payment information.
    2. Intentional attempts at fraudulent receipt of products by way of purposely providing false payment information.
    3. Collecting and handling of your sensitive financial information through a delayed date of order fulfillment and shipment. Our strict internal controls are in place to limit impressions or realities of fraud, and we make every effort to not, at any point, be in possession of your sensitive financial information.   

Therefore we do this to avoid costly and frustrating postponements, cancellations, rerouting, and in some cases unfortunate fraudulent receipt of shipments. This usually happens due to intentional or unintentionally submitted false payment information. Therefore, this back-order protocol has been put in place to limit unnecessary and excessive costs of doing business, which allows us to keep our prices lower for you, our customer. Thank you for your patience and understanding with any back-order you may place with us.

While Waiting...

If you placed a back-order and you did not intend to do so, you may do the following:

    1. Review other comparable products on our site for purchase in place of your current order. If you would like to modify your order, please place a new order and contact us immediately after so we can refund your original order.
    2. If your your order has not already shipped, we can cancel and refund your order in full after a brief period of confirming the order cancellation with the manufacturer. You can e-mail us at sales@jaywide.com with your cancellation request. You may also request inventory availability so a new order can be placed when the item becomes available.
  • Please wait a minimum of four (4) business days for your credit card company to post the credit. 

Please note, that unless we are advised by you in a written email reply indicating either of the above two options prior to shipment, we will assume that you want to keep your present order in place until the product is available to ship (requiring no post-order response from you). We will continue to diligently work on your behalf with the manufacturer to fulfill your order as soon as possible and advise on freight and tracking information when it is made available to us.

Lastly, all ETA's are subject to change. JwGrills does not and cannot control any timeline regarding orders due to us solely being an Authorized Dealer of each of the brands we sell, not the brand/manufacturer of the products ourselves.

Primo Large Round Ceramic Kamado Grill - PGCRH

Primo Large Round Ceramic Kamado Grill - PGCRH

$749.00

Grill Options

Add to wishlist
Primo Large Round Ceramic Kamado Grill - PGCRH

Primo Large Round Ceramic Kamado Grill - PGCRH

Your Price:
$749.00

Grill Options

Recently viewed products